Commitment to Quality and Safety

Quality Policy
Cooper Tire is committed to the quality and safety of our products and to the satisfaction of our customers. We meet this responsibility by continually improving our products, processes and people to meet or exceed the expectations of our customers and our stakeholders.

To accomplish the goals described above, we are dedicated to maintaining an organizational culture and quality system that has:

  • A customer focus
  • Engaged people
  • Relentless process improvement
  • Excellence in all we do

Quality products and processes by quality Cooper people is our formula for success.

Tire Safety
Tires are designed and built with great care to provide thousands of miles of excellent service. For maximum benefit they must be maintained properly. The most important factors in tire care are:

  • Proper inflation pressure,
  • Proper vehicle loading,
  • Proper tire wear,
  • Regular inspection,
  • Good driving habits, and 
  • Vehicle conditions.

For more on tire safety, visit the safety section of our website.

Healthy Employees and Safe Workplace
A workplace where employees carry out their responsibilities without injury while producing quality products and providing outstanding service is vital to Cooper’s long-term success. That is why our company has long made workplace safety a top priority.

At Cooper, our safety program includes:

  • Safety management systems
  • Global risk assessments and hazard control procedures
  • Use of technology to reduce or eliminate hazards
  • Sharing of best practices for hazard elimination
  • Enforcement of safety absolutes

To encourage development of a zero-injury culture, we implemented the Cooper Safety Excellence System (SES) as the centerpiece of our “Drive to Zero” campaign. Drive to Zero demonstrates our commitment to continuous improvement and becoming an injury-free workplace.

The SES is an enterprise-wide, comprehensive, measurable and goal-oriented system that engages employees to eliminate hazards and avoid safety risks.

The following eight elements of SES guide how safety is managed throughout Cooper:

  • Management commitment and leadership
  • Roles, responsibilities and accountability
  • Employee participation
  • Communication
  • Hazard recognition and control
  • Training and education
  • Accident investigation and analysis
  • Performance evaluation and measurement